Main Content

Testimonials

I don’t know where to begin with my enthusiastic recommendation for Pam and her team. First, if you are looking to buy in Glenview, Pam knows every block, every nook and cranny and every neighborhood nuance possible. She is an absolute expert on this location. When we moved here from the city in 2014, we used a realtor from Winnetka and while she was lovely, she didn’t know Glenview specifically and it wound up hurting us in our home choice. Pam’s knowledge of homes is astonishing. She knows all the questions to ask during a showing that I couldn’t even fathom. It was like watching a pro in action as she looked around houses and rattled off questions about the windows, water heaters, land slope, etc. If you are a first-time buyer - you want Pam with you. We listed during the pandemic, and she did an excellent job of letting us decide when we felt comfortable with showings, how to prepare with everyone at home, etc. Most impressively, Pam was there to guide us through a stressful process with our buyers. I don’t know what we would have done without her. They were next-level difficult people and without her, the sale would never have happened. She is ridiculously good at her job. Her team also does a good job of stepping in and providing coverage when Pam is unavailable. Everyone on the team was equally impressive.

alp100175 (2237 Henley Street – Zillow)

Hayley did a fantastic job with both the sale of our condo and the purchase of a new one. It was the easiest, most seamless move we’ve ever had. She sold our condo above asking price after just ONE showing. She negotiated upgrades for the new condo and gave great advice as far as what to ask for and what to prioritize. I was really shocked how smoothly everything went with both the buy and the sell, and while I hope we won’t be moving again any time soon, I’d use her again in a heartbeat.

Jacqueline Ulman

It was an absolute pleasure to work with Pam! Where to even start... we were moving from out of state and Pam provided invaluable knowledge of the locale, process, contacts, contractors, etc. She is very accommodating and responds quickly to questions and requests. We were selling our house (out of state) at the same time, and by comparison, Pam made things super easy and the next steps in the process were always clear. Extremely resourceful, she was able to get us quotes and inspection on almost no notice! She is also a great problem solver and I felt like anything was possible. I would definitely recommend working with Pam! Thanks for a great experience!

Jessica Sloan

Hayley is an all star real estate agent! We used her to both sell our condo and buy our house. She is extremely well organized, responsive, knowledgeable, tactful, honest and caring. We sold our condo off market and bought the 3rd house we saw. Hayley was our biggest advocate, and I would recommend her to anyone buying/selling in the city!

K. Carusona

Five stars is not enough to rate our experience working with Pam. We contacted her for the sale of our home, and purchase of our new home and she quickly took over with her team and got the job done. Her team impressively had our home staged, photos complete and marketing done within a few short days. There were times we had to reach Pam early mornings and late evenings and she was always responsive and went above and beyond to answer our questions and help us feel 100% comfortable with our decisions. Pam is professional and a straight shooter in regards to numbers and strategy. We had a fantastic experience working with Pam and her team and would highly recommend them to anyone in the area.

AJ

Amazing realtor. Really went above and beyond with finding the perfect condo for my family. Made sure we got everything we wanted and more. She is very responsive with texts, calls and emails. Highly recommend and will definitely use again when buying or selling.

Nehal Patel

Hayley is truly an expert in her field. She represented my family in the sale of our home in they city and got us several offers within the first week of listing. She brings a lot of knowledge in all facets of the home sale process and got our deal done with minimal effort from me. I also highly valued the team she brought to the table as they were all professional and responsive. Furthermore, her team was able to help find me a home in the suburbs and really delivered on the promise of urban to suburban concierge service.

S. Kavetsis

My move from New York to Chicago was as easy as 1-2-3! The fabulous Hayley Westhoff and her team got me the perfect apartment, in a golden location, at the right price all in record-breaking time. Their promptness and pleasant 24/7 attention to my every request (as if I were the only client) are truly commendable. They are the very best realtors anyone can ever desire/need. Thank you, thank you!

Don E. Jean

Hayley is a joy to work with! She's very responsive to emails/texts/phone calls and she knows the real estate market well. She was a true advocate during every stage of my searching for and buying my first condo and made it a truly personal experience. She even offered guidance and references for renovations, and in true character followed up months afterward to see that we had been successful. She is also a wonderful teacher - knowledgeable, patient, and eager to answer questions. Hayley's work ethic is inspiring, and I wholeheartedly recommend her services to any potential buyer. When it comes time to sell, I will be contacting her again. Until then!

Claire Daniel

We had a great experience working with Hayley. She helped us sell our three bedroom condo in Uptown and was truly a amazing resource. She helped us navigate an insane pandemic market and we ended up moving up the timing for listing our property to take advantage of low supply and high demand. We were able to command a higher price than we expected and would not have been able to do so without her guidance. Hayley exceeded all of our expectations. She knows the market, and was extremely helpful during negotiations. She was extremely responsive over phone and text and never made us feel like we were unreasonable. Hayley definitely has a passion for real estate and an amazing commitment to customer service. Our transaction was not the easiest, dealing with a inexperienced and difficult buyer and with many unrealistic demands, and we could not have gotten through it without having such a strong relationship with our agent. Hayley gave sound advice, allowed us to vent and brainstorm, and was a loyal advocate. We knew we were in great hands every step of the way.

Mj Mccreary

I cannot praise Hayley enough. She is incredibly knowledgeable about the Chicago neighborhoods and real estate market and it was obvious from start to finish that she truly cared about finding my best fit rather than just making a quick sale. I knew I had made the right decision during our first viewing when Hayley was asking questions of seller's real estate agent that I didn't even know to ask. As a first time home buyer she was incredibly patient with all of my questions and always gave me her honest opinion about the places we looked at. When I finally chose to make an offer on a home, there were already a couple of offers outstanding and Hayley helped me put together a competitive bid that ultimately won the day. I truly would have been lost without her.

Megan Staub

Hayley worked her magic and, no exaggeration, made all of my homeowner dreams come true! As a first-time buyer, I had an endless number of "stupid" questions and didn't know what I didn't know. Hayley made it clear, easy and efficient. She took the time to get to know me and my preferences as a homebuyer and gave me all the information I needed along the way to make the best (and successful!) decisions and added her insight and expertise along the way. If I could go back and do it all over again, I wouldn't change a thing!

Jennifer Tian

My husband and I recently bought our first home with Hayley. We were referred to Hayley through close friends who raved about their experience with her, and we couldn't be happier that we were able to work together too! Hayley was so attentive throughout every step of the process. As first-time homebuyers, Hayley was super helpful at navigating the process, and she made us feel knowledgeable, educated and excited about the process along the way. Her expertise really came in handy when touring units, negotiating and throughout the entire closing process. Everything with Hayley felt super simple and easy. Not only that, Hayley was such a lovely person to work with, and we look forward to working with her again in the future. Thanks Hayley!!

Michelle Lipnik

We hired Hayley and Anna to sell our home after listing with another realtor 18 months earlier. Hayley and Anna were honest, made a lot of thoughtful suggestions, and displayed confidence in getting our home sold. While some recommendations were hard to hear and digest, they were right, and got our home multiple offers in less than a week of listing. Their market knowledge, expertise, and professionalism was instrumental in our home sale. We would recommend them without question. Thank you again Hayley and Anna!

Jennifer Hovey

We recently sold our townhouse with Haley. I was so impressed meeting with her because of her expertise. She provided a concrete plan with a timeline and had great recommendations. Likewise, she had all the needed resources we needed and got things done very quickly. When the house went live, we had multiple offers in less than 6 hours. She was also able to secure us a contract in less than 2 days. It was seamless, stress free experience from beginning to end. She is the best! We cannot thank her enough!

Gloria Melicor